Resene Curtain Collection ColorShop service - frequently asked questions
How do I know what size curtain I need?
Are the curtains lined?
If you require alternative backing please refer to a Curtain specialist.
What is a Pencil Pleat curtain?
The Pencil Pleat curtain is a very popular heading style as it allows you to adjust the gathering to the fullness you prefer, and gives flexibility when selecting the size for your window.
If you would like another curtain style many curtain specialists offer the Resene Curtain Collection - click here for a list of curtain specialists.
How much should my track extend out from each side of the window?
Can I wash these drapes?
I am unsure of my measurements and not sure if I am measuring correctly
Will the curtain be to my exact measurements?
Can I cancel my order if I change my mind?
Can I add to/change my order?
Can my order be charged to my Resene account?
If the design/colour I select is not available, will my order be placed on backorder?
How do you ensure the curtains are consistent in colour?
Where do you deliver my order to?
What is your returns policy?
I have found a fault on my curtains, what do I do?
I have been sent the incorrect item, what do I do?
Do the Resene Curtain Collection fabrics have a fire rating?
Colours shown on this website are a representation only. Please refer to the actual paint or product sample. Resene colour charts, testpots and samples are available for ordering online. See measurements/conversions for more details on how electronic colour values are achieved.
|Australia: PO Box 924, Beenleigh, Queensland 4207
Phone: 1800 738 383. Fax: 1800 064 960
Email: email@example.com. Web: www.resene.com.au
|New Zealand: PO Box 38242, Wellington Mail Centre, Lower Hutt 5045
Phone: +64 (4) 577 0500, 0800 RESENE (737 363), Fax: (04) 577 0600
Email: firstname.lastname@example.org. Web: www.resene.co.nz