b'hey, Habitatfrom youQ. My house recently suffered smoke and water damageThey simply demand that the product specied is used, as the result of a re. The insurance company had itto ensure they get the Resene nish they are paying for. repainted. The colours specied were Resene colours, asIn your case, assuming you have replacement insurance the house was previously painted using Resene.or similar, it is perfectly reasonable to request that if the I had an inspection done after the insurance paintersprevious paint system was Resene, it should be replaced nished.ThispointedoutalotofremedialpaintingwithanewReseneone,unlessyouhavespecically that needed doing, so the insurance company got in arequested something different. The insurance company second lot of painters. When I went to the house, theyshould either have hired contractors who like to use Resene were using non-Resene paints. I questioned this with theordemandedthatthepaintershireduseReseneon insurance loss adjuster. His reply was: I have been assuredthe project. by (the new painters) that all paint used by them to carryFrom Mr Kerr: I have been making mosaics using Resene out the remedial work is tinted to the Resene colourstestpots and Resene Uracryl for some time. This mirror given to them (by the original painters). This is standardwas completed seven years ago and has hung outside inCongratulations! industry practice. the weather, but has kept its colour well. This letter has won its writer Indthishardtobelieve.SurelythereisbreachofI paint the tile using Resene testpots, then apply Resenethis issues Hey copyrightandtrademarkinglawscomingintoeffectUracryl clear to protect the paint. I then break the tile intoHabitat best letter prize.here? What about all the R&D and marketing that youpieces, create the mosaic, andcover it with Uracryl again. Well be in touch.put into these paints?I have always been told that Resene is the best paint to use, because of pigmentation, cleaning etc. Do you believe the substitute will be of the same quality? The bases are pastel. It would really help me out if you could give me some advice here, as I think the insurance company is just trying to take the cheapest option.A.Inrealitycolourmatchesseldomtrulymatchthe original shade, due to the different tinters used. Resene uses highly concentrated tinters and a wider range of bases than most paint companies, which means that ourFrom Gary: We recently purchased some paint. However, tinted colours are often very different from the colourwhen we applied it to the walls, the colour looked very matches provided by competitors. Generally, the moredifferent from the colour chart, but when we took the paint tinter in a paint, the less durable the product is, so thechart and sample outside, the colours looked the same.more concentrated the tinter, the less is needed, which isA. Most paint companies use printer ink colour matches best for the paint. However, highly concentrated tinterson their colour charts, as Resene does on a small number are expensive. In addition, some of Resenes products,ofitscharts.Printerinkperformsdifferentlyunder suchasReseneSpaceCoteLowSheen,alowsheenlighting,comparedwithpaint,duetothedifferentHave you moved? waterborne enamel suitable for broadwall areas, are notmake-up of the materialsthis is called metamerism.Let us know your available from other companies.old address and Because of this, its important to view the actual paintyour new one, We have many clients whose painting contractors tryin the area you are planning to paint (normally with aand well make sure you keep tocolourmatchResenecoloursinotherproducts.testpot),toensureitlooksright.Havingsaidthat,receiving Habitat.128 |'