Resene ColorShops (NZ) are proud to be part of the Consumer Trusted programme.
To become Consumer Trusted, a business must meet Consumer NZ’s strict code of conduct that focuses largely on consumer law such as the Fair Trading Act and Consumer Guarantees Act. A business must show it exceeds the minimum requirements of the law.
The Consumer Trusted programme has been running since 2014 and encourages businesses to deliver exceptional customer service. Resene was one of the first companies to be approved as part of the programme and has continued to be Consumer Trusted since 2014.
Resene ColorShops worked with Consumer NZ across a range of areas to ensure it met Consumer NZ’s Trusted standards. As part of this work, Resene ColorShops introduced the sale promise, so Resene cardholders buying within one week of the start of a sale can come back into a Resene owned ColorShop during the sale with their receipt and enjoy the benefit of the sale offer discounts, even though they shopped before the sale starts. (If you don’t have a Resene DIY Card, you can sign up free online, www.resene.co.nz/diycard, or at your local Resene ColorShop.
By using Consumer Trusted businesses, New Zealand consumers can be confident they are dealing with market leaders that put the customer first. Consumer Trusted businesses are required to deliver over and above consumer law.
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Our vision is to be respected as a trusted, ethical and sustainable company and acknowledged as the leading provider of innovative paint and colour technology. View Resene’s profile, Quality Policy, Environmental Policy and Health & Safety Policy.
Colours shown on this website are a representation only. Please refer to the actual paint or product sample. Resene colour charts, testpots and samples are available for ordering online. See measurements/conversions for more details on how electronic colour values are achieved.